Submit a complaint and the UPVC Association will mediate.
Enter the mobile number used when placing the order to see your order list.
Already know your order number? Enter it directly
Payment issues, installation delays, warranty claims, poor workmanship, wrong or damaged products, and other order-related complaints against a fabricator.
UPVC Association Nepal reviews the case; both you and the fabricator are notified and given a chance to provide evidence before a resolution is reached.
Your order number, name, and the mobile number registered on the order — plus a description of the issue and, optionally, supporting evidence (photos, receipts, screenshots).